Privacy policy

PRIVACY POLICY

This website or privacy policy contains the most important data protection information for customers or buyers (hereinafter also "you" or "you") who use our online store or the data processing necessarily associated with the operation of our online store.

WHO IS RESPONSIBLE?

The responsible party for data processing in connection with the online store is its operator, Framework AG, Rothusstrasse 23, 6331 Hünenberg, Switzerland (hereinafter also "we" or "us").

We operate and manage the online store, are responsible for all direct marketing activities and manage the personal data you necessarily provide to us, under the applicable terms and conditions (T&C) and with your express consent.

WHY DO WE PROCESS YOUR PERSONAL DATA?

We collect this personal data voluntarily provided to us by you in order to operate the online store and in this context for the following purposes:

- Registering and maintaining your customer account; and

- Collecting and managing your customer data in order to process your orders and fulfill the contract with you;

- Follow-up for fraud prevention purposes; and

- Checking the solvency or creditworthiness of third parties, both for our protection and yours;

- Compliance with our legal and tax obligations;

- Court and debt collection proceedings;

Furthermore, only with your consent (according to the GTC) for the following purposes

- Direct marketing;

- Survey and analytics: tracking and analyzing your use of the website to improve our website, managing your participation in surveys;

- Profiling: Profiling of your interests and purchase history, behavior-based ads, personalization of content, creation of individual target groups, creation of similar target groups.

You can delete your customer account at any time and/or revoke your consents individually or generally at any time.

WE USE COOKIES

Certain information is collected via Cookies .

You can find more information about this in our Cookies policy and you can manage your Cookies settings via our Cookies tool or via your browser settings.

WHAT RIGHTS DO YOU HAVE?

The Federal Act on Data Protection ( DSG, SR 235.1) applies. In particular, you have the following data protection rights: right to your data, right of access, inspection and information, right to rectification, right to restriction of processing, right to erasure, right to object, right to data portability, right to withdraw your consent(s) at any time.

HOW CAN YOU CONTACT US?

You can contact us at any time with questions, for information or complaints about data protection or data processing, by e-mail at info@framework.ch or by mail at Framework AG, Rothusstrasse 23, 6331 Hünenberg, Switzerland.

Of course, our data protection officer is also available to you in data protection matters: Framework AG, Rothusstrasse 23, 6331 Hünenberg, Switzerland, info@framework.ch.

YOU WOULD LIKE TO FILE A COMPLAINT?

You also have the right to file a complaint with us or with the competent data protection supervisory authority, namely the Swiss Federal Data Protection and Information Commissioner (FDPIC; www.edoeb.admin.ch).

Framework AG, May 16, 2024