TERMS OF PAYMENT
1. METHODS OF PAYMENT
We accept the following payment methods for purchases on our website:
- Mastercard
- Visa
- Postcard
- TWINT
- Invoice
- Shop by Shopify
Payment must be made in CHF as indicated on your order before submitting it.
2. PAYMENT WITH CREDIT/DEBIT CARD
If you are paying by credit or debit card, you must provide your card details when placing your order.
When you place your order, we will contact your card issuer to request authorization to use your card to pay for the Products. We will not accept your order (and will not ship the Products to you) until your credit or debit card issuer has authorized the use of your Card to pay for the Products ordered. If the credit or debit card issuer authorizes the use of your card, the required funds will be reserved on your card until the purchase transaction is completed or cancelled. However, no amount will actually be charged to your Card until the purchase transaction is completed. Authorizations may remain pending for 3 to 7 days even for cancelled orders. In such cases, no actual charge is made and the funds are eventually released. Please contact your credit/debit card issuer for more information on specific policies regarding authorizations.
We reserve the right to verify the identity of the credit or debit cardholder by requesting appropriate documentation.
We take all reasonable steps to keep our website secure and to prevent fraud. All credit and debit card transactions on this website are processed by Wallee, a secure online gateway that is responsible for the storage and automated processing of information regarding your payment data in a secure environment.