This website or privacy policy contains the most important data protection information for customers or buyers (hereinafter also "you" or "you") who use our online store or the data processing necessarily associated with the operation of our online store.

WHO IS RESPONSIBLE?

The responsible party for data processing in connection with the online store is its operator, Framework AG, Rothusstrasse 23, 6331 Hünenberg, Switzerland (hereinafter also "we" or "us").

We operate and manage the online store, are responsible for all direct marketing activities and manage the personal data you necessarily provide to us, under the applicable terms and conditions (T&C) and with your express consent.

WHY DO WE PROCESS YOUR PERSONAL DATA?

We collect this personal data voluntarily provided to us by you in order to operate the online store and in this context for the following purposes:

- Registering and maintaining your customer account; and

- Collecting and managing your customer data in order to process your orders and fulfill the contract with you in the first place

- Follow-up for fraud prevention purposes; and

- Checking solvency or creditworthiness with third parties, both for our protection and for yours

- Compliance with our legal or tax obligations

- Court and collection proceedings

Furthermore, only with your consent (according to the GTC) for the following purposes

- Direct marketing

- Survey and Analysis: tracking and analyzing your use of the Website to improve our Website, managing your participation in surveys.

- Profiling: profiling of your interests and purchase history, behavioral ads, personalization of content, creation of individual target groups, creation of similar target groups

You can delete your customer account at any time and/or revoke your consents individually or generally at any time.

WE USE COOKIES

Certain information is collected through Cookies and other tracking technologies.

For more information, please see our Cookie policy , and you can manage your Cookie settings via our Cookie tool or via your browser settings.

TO WHOM WILL YOUR
DATA BE DISCLOSED?

We will only pass on your
personal data to third parties if this is necessary for the performance of the contract
, if we are legally obliged to do so or if you have given your consent
. This applies in particular to the following categories of recipients:

• Shopify Inc, 151 O'Connor Street, Ground Floor,
  Ottawa, ON K2P 2L8, Canada - Provision and hosting of our
  online store.
• Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden
  - Processing of payments via the Klarna payment options. Transmitted data
  includes name, address, e-mail address, telephone number,
  payment information, IP address and order data in order to process the payment to
  and carry out credit checks.
• Mollie B.V., Keizersgracht 126, 1015 CW Amsterdam,
  Netherlands - Processing of various payment methods (e.g.
  credit card, TWINT, SOFORT, iDEAL, Bancontact).
• TWINT AG, Stauffacherstrasse 41, 8004 Zurich, Switzerland - processing of
  payments via TWINT or TWINT Pay Later (in cooperation with
  Swissbilling SA, Rue du Caudray 4, 1020 Renens, Switzerland).
• Shopify Payments (Stripe Payments Europe Ltd.), 1 Grand
  Canal Street Lower, Grand Canal Dock, Dublin, Ireland - Processing of
  credit card payments (Visa, Mastercard, Amex) and other
  payment methods.
• Wallee AG, General-Guisan-Strasse 6, 6300 Zug,
  Switzerland - Processing of payments via various local and
  international payment methods (e.g. credit cards, TWINT, PostFinance,
  Apple Pay, Google Pay).

Data transfer
abroad:

Data is only transferred abroad if the country in question has adequate data protection in place
(in accordance with the list of the Federal Data Protection and Information Commissioner
) or if suitable guarantees exist
(e.g. standard contractual clauses).

WHAT RIGHTS DO YOU HAVE?

The Federal Data Protection Act ( DSG, SR 235.1) applies, you have in particular the following data protection rights: right to your data, right of access, inspection and information, right to rectification, right to restriction of processing, right to deletion, right to object, right to data portability, right to withdraw your consent(s) at any time.

HOW CAN YOU CONTACT US?

You can contact us at any time with questions, for information or complaints about data protection or data processing, by e-mail at info@framework.ch or by mail at Framework AG, Rothusstrasse 23, 6331 Hünenberg, Switzerland.

Of course, you can also contact our data protection officer in data protection matters: Framework AG, Rothusstrasse 23, 6331 Hünenberg, Switzerland, or info@framework.ch.

YOU WOULD LIKE TO FILE A COMPLAINT?

You also have the right to file a complaint with us or with the competent data protection supervisory authority, namely the Swiss Federal Data Protection and Information Commissioner (FDPIC; www.edoeb.admin.ch).